The government’s new Renters’ Rights Act 2025 introduces stronger investigatory powers for local housing authorities. These powers will come into force on 27 December 2025. The goal is to help councils enforce housing law more effectively, targeting rogue landlords and non-compliant letting agents.
What the New Powers Allow Councils to Do
Local housing authority officers, once formally authorised in writing, will be able to:
- Enter business premises (for example, letting agent offices) to inspect or seize documents relevant to an investigation.
- Request information from individuals or organisations, including landlords, agents, or associated businesses.
- Enter residential properties, but only in specific situations and with special authorisation.
These powers are not automatic; they must be used for legitimate investigative purposes, such as:
- Illegal eviction or harassment cases.
- Poor housing conditions (e.g., breaches of the Housing Health and Safety Rating System).
- Other offences under housing legislation, provided they apply to the relevant accommodation.
Some investigatory powers do not extend to enforcement against Parliament or the Crown, so they have defined limits.
What Laws These Powers Cover
The guidance links investigatory powers to specific housing legislation, including:
- The Protection from Eviction Act 1977 (notably section 1A – not yet in force).
- The Renters’ Rights Act 2025, particularly Chapter 3 of Part 1 and Part 2 (these parts are also not yet active).
Once these sections are in force, councils will have greater authority to demand information and enter premises when there is reasonable suspicion of wrongdoing.
What Letting Agents and Landlords Need to Know
- Record Keeping Is Key – Expect councils to have the power to request tenancy agreements, payment records, and correspondence. Poor documentation could count against you.
- Compliance Matters More Than Ever – If you are cutting corners on property conditions, tenancy deposit rules, or eviction processes, local authorities will find it easier to gather evidence.
- Cooperation Will Be Expected – Refusing to provide information or access when lawfully requested could itself lead to enforcement action.
- Review Your Policies – Letting agents should ensure all staff understand the legal basis for data sharing and responding to council investigations.
When It Starts
These new powers start on 27 December 2025. Between now and then, landlords and agents should:
- Review their compliance procedures.
- Ensure all documentation and records are in order.
- Train staff or contractors who deal with enforcement officers.